Auto-attendant facility for small businessmen

Auto attendant feature can be strategically applied to small business run with handful of employees. Also when your budgets are tight you can make use of auto attendant for handling inbound calls as efficiently as a PBX receptionist. You can save a good deal and can invest the saved amount to more important business initiatives.

By application of auto-attendant facility, inbound calls can be answered automatically using custom announcement and thereby routing customer’s call to various destinations including your mobile number, fixed landline home telephone number or to office number. Multiple calls can be answered simultaneously with auto attendant feature.

Auto attendance is a part of every 0800 numbers, 0845 numbers, 0844 numbers and so on. It also allows dialing in either the employee name or his extension number. You may also route calls to different office locations without letting your customers wait for someone to receive the call. You have the option of playing music or announcement on new and existing products and services offered by your company. You can also have different announcement for emergency calls, holidays, out of office hours, weekends depending on your business requirements.

Small time businessmen can record announcements in their own voice using voicemail service, retrieving it from voicemail box and uploading the recoding online at call management interface.